I can listen to or find a radio station on the mediaU website, but failed on the Internet Radio.

I can listen to or find a radio station on the mediaU website, but failed on the Internet Radio.

Please reboot the radio and wait for about 5~10 mins to update database to the latest, then check if it's ok.
If it still doesn't work, please provide us the station names and your device version number and MAC Address, then we can do further check for you.

Here's a few steps below show you how to get your version number.
On the menu of internet radio, select :
Information Center → System Information → Version
Or
Configuration → Device → System
(Example: XX000005A-a302-a519-a116-b309).

Here's how you can get the MAC Address : 
Information Center → System Information → Wireless Info
Or
Configuration → Device → System Information → Wireless Info → MAC Address

Or you can contact us directly through “Contact Us” option in the app.
   

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