AirMusic Control App can't connect to device
AirMusic Control is designed to control internet radio device, please make sure AirMusic Control support be marked in the radio manual.
If you cannot connect to device, please check Wi-Fi of your radio and smartphone are the same, then reboot the device and make sure the device network status is connected not in standby mode.
Because app and device are connected by internet, if you want to control device in standby mode, for keep Wi-Fi connection, we suggest that you could go to "Configuration" → "Weather", set "Show on Standby" on, thus Wi-Fi will keep connection. If you are using any VPN app, please disconnect the VPN while using our app, otherwise the app will not be able to operate the device properly.
If it doesn't work, please send us your version number, then we can do further check for you.
Here's how you can get your version number, on the menu of internet radio, select :
Information Center → System Information → Version
Or
Configuration → Device → System Information → Version
(For Example : XX000005A-a302-a519-a116-b309).
Related Articles
How to manually add stations?
1. Key in stream URL by remote control or AirMusic Control App: On the menu of internet radio, select: Internet Radio → Service → Add New Radio Station 2. How to manually add a radio station using my mediaU?
Why are the number of stations different for radio device and mediaU website?
The amount of stations can be different due to supported formats. The supported formats of different brands of radios can be different due to different models. For more information, please refer to the article below: I can listen to or find a radio ...
I can listen to or find a radio station on the mediaU website, but failed on the Internet Radio.
Please reboot the radio and wait for about 5~10 mins to update database to the latest, then check if it's ok. If it still doesn't work, please provide us the station names and your device version number and MAC Address, then we can do further check ...
The radio station cannot be listened to.
A specific radio station cannot be played. This may be because the radio's server is busy or under construction. You can check radio station's official website, wait for some time and try again. If all stations are not playing, please restart the ...
I saved stations in my mediaU, but it can't sync to internet radio.
After editing, please reboot the radio, wait for about 5~10 mins, then access my mediaU. Sometimes internet connection issue might cause failed, please wait for a while then try it again The database is updated regularly, so if the station is new it ...